Delivery Policy

  • Thank you for visiting and shopping at Torrasglobal.com. Following are the terms and conditions that constitute our Shipping Policy.

     

    Shipment processing time

    All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

     

    Shipment confirmation & Order tracking

    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.

    Damages

    Torras is liable for any products damaged or lost during shipping. If you received your order damaged, please save all packaging materials and damaged goods before contacting us.