We are sorry to hear that you’ve received your item in this condition. If your item arrived defective or damaged, please contact our Customer Support Team. We will assist you with a replacement through our Warranty Program as promptly as possible.
FAQ Category: Return
At this time, we do not have an exchange program available. We kindly ask that you return the item(s) for a refund and place a brand new order with the item(s) you prefer.